Frequently asked questions
What is the usual delivery time?
The usual delivery time for orders is 3-5 working days. However parcels may be taking longer at the moment due to delays during the Covid-19 pandemic.
Which postal service is delivering my parcel?
Royal Mail is the postal service used to deliver all parcels.
How do I create a return?
Our Returns Policy can be found on the 'Shipping & Returns' section of our website.
What should I do if my item is faulty or damaged?
For all enquiries please contact email@example.com and we will be able to help.