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FAQ
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What is the usual delivery time?The usual delivery time for orders is 3-5 working days. However parcels may be taking longer at the moment due to delays during the Covid-19 pandemic.
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Which postal service is delivering my parcel?Royal Mail is the postal service used to deliver all parcels.
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How do I create a return?Our Returns Policy can be found on the 'Shipping & Returns' section of our website.
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What should I do if my item is faulty or damaged?For all enquiries please contact acquajewellery@gmail.com and we will be able to help.
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